Last Updated: February 25, 2025

Welcome to efficientservicex.com (the “Site”), operated by EFFICIENT EXPRESS LOGISTICS LLC (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our cargo van transportation services (“Services”).

By accessing or using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please discontinue use of our Site and Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide to us when you:

  • Request a Quote or Book a Service: Name, phone number, email address, pick-up/drop-off addresses, billing information, and any additional details necessary for scheduling or providing Services.
  • Contact Us: Email addresses, phone numbers, or other contact details you provide when you email, call, or fill out a form on our Site.

1.2 Usage Data

When you visit or interact with our Site, we may automatically collect information such as:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Date and Time of your visit
  • Pages Viewed and Time Spent on those pages
  • Referring / Exit Pages (i.e., how you arrived at and left the Site)

1.3 Cookies and Similar Technologies

We may use “cookies” and similar tracking technologies to enhance user experience, analyze Site usage, and improve our Services. You have the option to disable cookies in your browser settings, but please note that some features of our Site may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  1. Service Delivery:
    • Processing bookings and coordinating cargo van pickups, deliveries, or other transportation requests.
  2. Communication:
    • Responding to your inquiries, sending booking confirmations, service updates, and administrative messages.
  3. Improving Our Services:
    • Analyzing Site usage and performance to enhance user experience, develop new features, and improve our offerings.
  4. Marketing and Promotions:
    • Informing you about special offers, promotions, or new services, subject to your marketing preferences and applicable law.
  5. Security and Fraud Prevention:
    • Detecting, preventing, or investigating security threats, fraud, or other malicious activity.
  6. Legal Compliance:
    • Complying with legal obligations and responding to lawful requests from public authorities.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

  1. Service Providers
    • We may engage third-party companies to perform functions on our behalf (e.g., payment processing, hosting, analytics) and will provide them only with the information necessary to deliver their services. These providers are contractually bound to protect your information and use it only for the services they provide.
  2. Business Transfers
    • If we engage in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you of any such change in ownership or control of your personal information.
  3. Legal Obligations
    • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).
  4. Protection of Rights
    • We may disclose information when necessary to protect our rights and property, or to ensure the safety of our users or the public.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing Services to you, or as required by law. When we no longer need your personal information, we take reasonable steps to securely destroy or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

6. Your Choices and Rights

  • Opt-Out: If you no longer wish to receive promotional emails from us, you can opt out by following the “unsubscribe” link in the emails or by contacting us directly.
  • Access and Update: You may request to review, update, or correct any of your personal information by contacting us at [email protected].
  • Cookies: Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may limit certain Site features.

If you are a resident of certain regions (e.g., California, the EU/EEA), you may have additional rights under applicable data protection laws. Please contact us to learn more or to exercise your rights.

7. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been inadvertently obtained, we will take steps to delete it as soon as possible.

8. Third-Party Links

Our Site may contain links to third-party websites that we do not operate or control. This Privacy Policy does not apply to such third-party websites. We encourage you to review the privacy practices of any external sites you visit.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our Site or Services, you consent to the transfer of information to countries that may have different data protection laws than your home jurisdiction.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes will be effective immediately upon posting of the revised Policy on our Site. Your continued use of the Site and Services after any modifications indicate your acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

  • EFFICIENT EXPRESS LOGISTICS LLC
  • Address: 335 George St Suite 4, New Brunswick, NJ 08901
  • Phone: +1 (551) 232-6929
  • Email: [email protected]

We appreciate your trust in EFFICIENT EXPRESS LOGISTICS LLC and are committed to maintaining that trust by respecting and protecting your privacy.